Saint and Sofia has a dedicated team of over 50 people in our Fulfilment Centres in the USA, UK and Europe supporting over 500,000 customers. We dispatch most orders on the same day we receive them and every order is sent fully-tracked. We work with DHL, UPS, DPD and the Royal Mail to efficiently deliver orders to customers.
We have a highly trained customer care team based in the UK, Europe and USA to help all of our customers before and after purchase. If you'd like to get in touch about an order, please email us at firstname.lastname@example.org where the team are standing by to help.
Each of our fulfilment centres uses the best software and technology to efficiently process every order. You should receive an order confirmation after your order is placed and a separate confirmation email once it has dispatched. This will contain the estimated date and time of delivery as well as the tracking number to track your delivery with the delivery courier.